Water utilities supported by Kenya Markets Trust received high accolades in the recently released water industry report by Kenya’s regulator.
Out of the 88 water utilities who submitted data for the period under review, Nyeri and Ruiru-Juja water and sanitation companies tied as the top water utilities in the country. They were closely followed by Muranga and Rukanga utilities, with the KMT-supported Nanyuki Water and Sanitation Company closing the list of the best five utilities in the country.
Kakamega County Water and Sanitation Company, which was ranked the best in the Lake Victoria Basin region, was also among the top ten water utilities in the country.
With regards to customer service, the Isiolo Water and Sewerage Company deservedly scooped the award.
Additionally, through our support, the Tachasis Water Company in Kericho County was honoured as the fifth most improved water utility in the country, and the second best in the category of small water utilities.
The Impact 11 Report is an annual publication released by the Water Services Regulatory Board (WASREB).
WASREB aims at ensuring that water services are provided in an efficient and sustainable manner. To achieve this, it annually assesses and ranks water utilities based on nine Key Performance Indicators (KPI’s). These are:
- Water coverage
- Drinking water quality
- Hours of supply
- Non-revenue water reduction
- Metering ratio
- Staff productivity
- Revenue collection efficiency
- Operations and maintenance cost coverage
- Personnel expenditure
The remarkable ranking of the water utilities supported by KMT, speaks to the high level of collaborative support offered by our team and the utilities we serve. Our
Our Work in the Water Sector
The Water Services Regulatory Board (WASREB) is a regulatory state corporation established by the Water Act 2002. Its main objective is to protect the interests and rights of consumers in the provision of water services, while ensuring other stakeholders’ interests are also safeguarded.
WASREB sets standards and enforces regulations that guide the sector in not only ensuring that consumers are protected and have access to efficient, affordable, and sustainable services, but also, provide for financial sustainability of Water Service Providers (WSPs), by allowing financing of operations, capital cost recovery and a return on capital that sustains services through ongoing investments.